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Effective Date: August 21, 2026

Zenergy, LLC, doing business as Capacity Code (“Capacity Code,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide through our website, services, booking forms, and communications.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Email address

• Phone number

• Information submitted through contact, inquiry, or booking forms

• Appointment and scheduling information

• Payment and transaction information

• Communications you send to us by email, text message, website chat, or other methods

We may also automatically collect certain technical information when you visit our website, such as your browser type, device information, IP address, and general website usage information through cookies or analytics technologies.

How We Use Your Information

We may use the information we collect to:

• Provide and manage our coaching, educational, consulting, and related services

• Schedule and manage appointments

• Process payments

• Respond to questions and inquiries

• Send appointment confirmations, reminders, and service-related communications

• Communicate with you by email or text message when you have provided appropriate consent

• Provide information about programs, events, services, or resources when you have elected to receive those communications

• Maintain and improve our website and services

• Maintain business and transaction records

• Comply with applicable legal and regulatory requirements

Payments

Payments may be processed through third-party payment processors, including Stripe. We do not directly store complete credit or debit card information. Payment information is handled by the applicable payment processor according to its own privacy and security practices.

SMS and Text Messaging

If you provide your mobile phone number and choose to receive text messages from Zenergy, LLC d/b/a Capacity Code, we may use your number to send communications consistent with the consent you provided.

Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to stop receiving text messages and HELP for assistance.

Consent to receive text messages is not a condition of purchasing services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Information

We may use third-party service providers to help operate our business, website, scheduling, communications, payment processing, analytics, and related business functions. These providers may receive information only as reasonably necessary to perform services on our behalf.

We do not share mobile opt-in information or SMS consent with third parties for their own marketing or promotional purposes.

We may also disclose information when required by law or when reasonably necessary to protect our rights, safety, property, or the rights and safety of others.

Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, understand how visitors use it, and improve the user experience.

Your browser may allow you to limit or disable cookies. Disabling certain cookies may affect the functionality of some portions of the website.

Data Security

We use reasonable administrative and technical measures designed to protect personal information. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your Choices

You may unsubscribe from marketing emails using the unsubscribe link contained in those communications.

You may opt out of SMS communications at any time by replying STOP.

You may also contact us regarding questions or requests concerning your personal information.

Third-Party Services and Links

Our website may contain links to or integrations with third-party services. Those third parties operate according to their own privacy practices, and we encourage you to review their privacy policies when using their services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technology, services, or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, contact:

Zenergy, LLC d/b/a Capacity Code
607 Clarendon St.
Chattanooga, TN 37405
Email: jenni@mycapacitycode.com
Phone: 423-719-4093
Website: mycapacitycode.com